About Us
About Us
Welcome to Roy Foss Cadillac Thornhill
History
Established in 1962, Roy Foss Motors Ltd. owns and operates two of the largest General Motors dealership franchises in Canada. Our dealerships sell and service an award-winning lineup of cars, vans, SUVs, and trucks from Cadillac. We also sell and service a compelling lineup of off-make pre-owned vehicles from a variety of other manufacturers. With nearly three centuries worth of combined technician experience in our service bays, and a working inventory of over 250,000 different vehicle parts items, Roy Foss Motors has become a landmark destination for competitively priced, high-quality maintenance and repair services. Our customer-centric business philosophy, driven by progressive programs like the Roy Foss 10-Point Pledge, has earned us a loyal following in the Greater Toronto Area. Roy Foss Motors is a subsidiary of the Roy Foss Automotive Group, a leading Canadian automotive and real estate holdings company.
Our Mission
To earn a recommendation from every customer, every time through consistent, personalized service excellence in the defining moments of the dealership experience.
This is what drives us.
INTEGRITY
We stand for honesty, loyalty, and humility in everything we do. What we do when no one else is looking defines us.SERVICE EXCELLENCE
We strive to Wow our guests by exceeding their expectations in those defining moments that shape their experience.POSITIVE ATTITUDE
Enthusiasm is infectious: a positive mindset coupled with an unrelenting work ethic will help achieve the most ambitious of goals.RELATIONSHIPS
We find strength in the diversity of our talents and experiences. We will succeed by working together as one team.RESULTS DRIVEN
We accept accountability for our actions and our results. "Good enough" isn't good enough as it conflicts with great.CONTINUOUS IMPROVEMENT
We embrance change and challenge conventional thinking. The best ideas thrive in a culture of creativity and risk-taking.
